Account Security
Two-factor Authentication (2FA)
Passkey
Use security devices such as Yubikey to enhance account security
TOTP Verification
Use TOTP authenticator for dynamic verification
Mobile
Use mobile for instant verification
Advanced Settings
Withdrawal Password
Safeguard your funds
Trading Password
Protect your transactions
Anti-Phishing Code
Highlight official emails from CoinEx
Withdrawal Multi-Approval
Co-manage your account
Lock Login IP
Log out when switching IP on website
Asset Security
Hot Wallet
Usage: To meet deposit and withdrawal needs
A hot wallet refers to a cryptocurrency wallet where the private keys are stored on a device connected to the internet, which makes crypto readily accessible.
CoinEx Security Team employs improved mechanism, such as multi-location backups of important information, authorization management with MPC-based dual signatures and regular inspection on device security to protect your assets, while provide you with a seamless user experience.
Design Concepts
Online MPC-based dual-signature protocol
Trusted Execution Environments
Independent Infrastructure
Real-Time Monitoring of Abnormal Transfers, Deposit and Withdrawals
Automated Alert System
Multi-Location Backups, Raising System Disaster Tolerance and Security
Cold Wallet
Usage: To store the vast majority of user assets, improving the overall asset security
A cold wallet is a type of cryptocurrency wallet where the private keys are stored on an offline device. Contrary to hot wallets, cold wallets keep your crypto offline by isolating private keys from the internet, thus providing higher security protections.
CoinEx Technical Team has improved the security level of the cold wallet by integrating a self-developed early warning system, automated monitoring and other mechanisms, safeguarding our users' assets with greater protection.
Design Concepts
Proprietary Cold Storage System
Offline Private Keys, Improving Risk Resistance
Multi-Signature Protocols
Real-Time Monitoring of Abnormal Transfers, Deposit and Withdrawals
Strict Whitelisting, Preventing Accidental Risks
Dedicated Hardware Authentication
At CoinEx, your security is our top priority. We go above and beyond to safeguard your assets.
CoinEx Shield Fund allocates a certain percentage (10%) of each trading fee on the platform to safeguard our users' assets in the event of uncontrollable risks. This fund provides additional protection and emergency measures for our users. In the case of extreme events, the fund will be activated to protect the users' interests from potential losses.
Your assets, our priority.
Official Channel Verification
Is someone impersonating CoinEx?
Please verify domain names, email addresses, Telegram accounts, etc. with the CoinEx Official Verification Channel to avoid phishing or scams.
Partnership and Team
Strategic Partnerships
CoinEx has teamed up with industry-leading cybersecurity firm SlowMist in a strategic partnership to construct an impenetrable fortress for crypto trading. This strategic alliance covers multiple aspects to strengthen CoinEx's security capabilities, including the building of a threat intelligence network and tracking of anti-money laundering.
Leveraging the cybersecurity expertise from SlowMist, CoinEx will upgrade the platform defenses to provide our users' assets with greater protection. We will continue to integrate top-notch security technologies to protect their interests, aiming to build a safe and reliable environment for crypto trading that contributes to the development of the Web3 ecosystem.
Your safety, our vitality.